Respondus LockDown Browser

How to Install LockDown Browser

On Your Own Device (Laptop/Desktop)

http://www.respondus.com/lockdown/information.pl?ID=932335904

Choose Mac or PC and follow all the steps.

Using a Waubonsee Loaned Laptop?

You cannot install it directly - instead, use MyApps:

1. Go to myapps.waubonsee.edu and enter your x-number and password.

2. Open AppsAnywhere (if prompted)

3. Search for "LockDown Browser" and launch it.

4. Log in to Canvas and begin your quiz or exam.

Logging in to Canvas using the Respondus LockDown Browser

After you install the browser, locate it on your device and click on it to launch. Log in to Canvas using your X-number and password.

Once you log in to your Canvas course using the Respondus Lockdown Browser, locate the quiz or exam you need to complete and click on it to begin*

*Exams that require ALEKS and Pearson have a different version of LDB. Please see below.*

Special Version for Pearson

Pearson

When you open a locked-down test in Pearson, a warning will appear at the top of the screen. You must use Pearson’s version of LockDown Browser

On a personal computer: Follow the download link provided in Pearson and install it.

On a Waubonsee loaned laptop: You cannot install it directly. Instead, access it through MyApps:

Go to myapps.waubonsee.edu
Open AppsAnywhere (if prompted).
Search for "LockDown Browser Pearson" and launch it.
Log in to Pearson MyLab and start your test.

📌 The standard Canvas version of LockDown Browser will not work for Pearson exams.

Special Version for ALEKS

ALEKS

When starting an ALEKS quiz or knowledge check requiring LockDown Browser, you will be prompted to download it if not installed. If it's installed, the assignment will launch it automatically.

On a personal computer:
Go to aleks.com/support/lockdown_browser and follow the download link to install it.

On a Waubonsee loaned laptop:
You cannot install it directly. Instead, access it through MyApps:

1. Go to myapps.waubonsee.edu

2. Open AppsAnywhere (if prompted).

3. Search for "LockDown Browser ALEKS" and launch it.

4. Log in to ALEKS and start your test.

📌 The standard Canvas version of LockDown Browser will not work for ALEKS exams

Troubleshooting

It is strongly recommended that you refer back to this page often to test your computer using the Respondus LockDown Browser. You should do this a few days before you plan to take a quiz so that you have enough time to address any technical issues. You can seek assistance from the Technical Assistance Center or our Senior Student Technology Support Specialist, Anisa Landrum.

To request help from Anisa, you can:

Schedule an in-person or virtual appointment via https://waubonsee.libcal.com/appointments/tech-help#s-lc-public-pt
Email at alandrum@waubonsee.edu or call 630-466-6613

For assistance from the Technical Assistance Center, please use the online ServiceDesk system or call the Technical Assistance Center at (630) 466-4357.

Don't hesitate to reach out for help, and best of luck with your exams!

Frequently Asked Questions

Why do I need to use Respondus LockDown Browser?

Waubonsee Community College is committed to the academic, social, and ethical development of our students. We strive to create a learning environment that is challenging and supportive of the community at large. We are committed to upholding fundamental values of honesty, trust, fairness, respect, responsibility, civility, and community.

Our commitment to student success demands that we provide the right tools, including remote exam proctoring software like Respondus LockDown Browser.

What are the computer requirements for Respondus LockDown Browser?

Operating Systems

Windows: 11 and 10*
* Includes x86 32 and 64bit processors and ARM 64bit processors using x86 emulation.
* Windows 10/11 "S mode" is not a compatible operating system, nor can LockDown Browser be obtained via the Windows App Store. At present, support for Windows 10/11 "S Mode" isn’t on the roadmap for LockDown Browser.
* Windows 10/11 "SE" is currently not a compatible operating system for LockDown Browser.

Mac: macOS 10.15 to 14.0+.

ChromeOS: LockDown Browser for Chromebook minimally requires the version of ChromeOS that Google makes available via their Long Term Support (LTS) channel. For more information, visit: https://chromereleases.googleblog.com/search/label/LTS

Respondus recommends keeping your Chromebook updated to the most recent version that is available via Google’s ChromeOS “Stable” channel: https://chromereleases.googleblog.com/search/label/stable

iPadOS: 12.0+ (iPad only). Must have a compatible LMS integration. The LockDown Browser iPad app is not compatible with Sakai LMS servers. All Sakai users will need to use a computer with a compatible operating system.

LockDown Browser and Respondus Monitor may continue to run in older operating systems that have reached “end-of-life” but students may encounter unexpected results.

Memory

Windows: 2 GB RAM (A minimum 4gb of available RAM is necessary when using LockDown Browser to take an exam that also uses a webcam.)
Mac: 2 GB RAM (A minimum 4gb of available RAM is necessary when using LockDown Browser to take an exam that also uses a webcam.)

Hard Disk Space

Windows: 200 MB of free hard disk space
Mac: 200 MB of free hard disk space

Can a Chromebook be used with LockDown Browser?

A Chromebook extension for LockDown Browser is available for exams delivered in Canvas.

To install the extension to a Chromebook, students will need to use the regular LockDown Browser installation link for your school (they will NOT be able to search for the app directly from the Chrome web store.) The LockDown Browser installation link will direct students to the Chrome web store, at which point they should select “Add to Chrome” to install the LockDown Browser Extension.

To learn more, see this support article from Respondus: Can a Chromebook be used with LockDown Browser?

How should I prepare to take an exam using LockDown Browser?

Find a quiet, comfortable, private room or area to take your exam.
Inform family or housemates that you will be taking an exam. The presence of others will be detected by Respondus and could generate a report of suspicious activity.
Close all other applications and browser tabs
Clear the area of textbooks or other class materials.
Put away your phone and do not wear headphones or earbuds.
Turn off music, TV shows, movies, or podcasts.
If needed, position your webcam so that your face is illuminated, with no lights or windows behind you.
Upon set up, you may be asked to display a photo ID. Have your photo ID ready.

Can I use Kurzweil Read The Web with LockDown Browser?

Yes. LockDown Browser for Windows version 2.1.2.06 and higher offers a built-in Kurzweil Read The Web extension. Students will need a valid Kurzweil account in order to take advantage of this feature. If you do not have an account and need one, navigate to the guide here: https://waubonsee.libanswers.com/faq/405021

This extension includes the "read web page," "move cursor forward," and "move cursor back" features.

To launch Kurzweil within LockDown Browser, click the "i" icon (Windows) or the globe icon (Mac) in the toolbar. Select the "Open Extensions Manager" or the Kurzweil extension and turn it on

Find more information on how to launch and use Read the Web in Lockdown Browser here: How to enable the Kurzweil Read the Web extension

What do I do if I need help?

📩 Fill out the Student Technology Assistance form in ServiceDesk*

☎️ Call the Technical Assistance Center (TAC) at (630) 466-4357

📚 Visit the Waubonsee Libraries — staff are available for walk-ins or appointments at Sugar Grove, Downtown Aurora, and Fox Valley.

💬 You can also contact Anisa Landrum, Senior Student Technology Support Specialist, at alandrum@waubonsee.edu

📅 Need a one-on-one? Book a virtual or in-person appointment here

* You’ll need your Waubonsee X-number and password to access the form.